Our Commitment to You
xx7 believes that online gaming – whether you enjoy slots, fish games, or betting on the PBA or your favourite international football match – is meant to be entertaining. Like any form of leisure, it works best when you approach it with a clear head, a set budget, and a sense of when to stop.
We have built responsible gaming features directly into the xx7 platform so that taking care of yourself is easy and straightforward. This page walks you through everything we offer, along with honest advice on recognising when gaming stops being fun.
Remember: Gaming is entertainment, not a way to earn income. There is no guaranteed win in any game, and every session carries risk. Always play with money you can afford to lose.
Deposit Limits
Set a daily, weekly, or monthly PHP deposit cap directly from your account. Once your limit is reached, top-ups are paused until the period resets – keeping your spending predictable.
Session Time Reminders
xx7 can alert you when you have been playing for a set amount of time. A quick nudge is sometimes all it takes to step back, take a break, and come back refreshed.
Take a Break
Need a short pause? You can temporarily suspend your account for a fixed cooling-off period. Your account reopens automatically once the period ends, with no fuss.
Self-Exclusion
If you feel you need a longer break, self-exclusion lets you close access to your xx7 account for an extended period. Contact our support team at [email protected] to activate this any time.
Reality Checks
Our platform tracks your session activity so you can see how long you have been playing and how your balance has moved. Transparency helps you make better decisions in real time.
Support and Guidance
Our support team is available to listen, not just to fix technical issues. If gaming is causing you stress, reach out at [email protected] and we will help you find the right next step.
1Tips for Healthy Gaming
Staying in control does not require willpower alone. A few simple habits make a big difference. Here are practical tips for Filipino players who want to keep gaming enjoyable long-term:
Set a Budget Before You Start
Decide how much PHP you are comfortable spending before you log in. Treat it like a night out – once the budget is gone, the session is over.
Use Deposit Limits on Your Account
Turn your budget into a platform setting. Using xx7's deposit limit feature removes the temptation to top up when you are caught up in the moment.
Keep Track of Time
It is easy to lose track of time when you are enjoying a game. Set a session time reminder or use your phone's alarm as a simple check-in point.
Never Chase Losses
If a session does not go your way, step away. Continuing to play in order to win back what you lost almost always makes things worse, not better.
Avoid Gaming When Stressed or Tired
Playing when you are emotionally low or exhausted affects your judgment. Save gaming for when you are genuinely relaxed and in the mood to have fun.
Balance Gaming with Other Activities
Keep gaming as one of many ways you enjoy your leisure time. Make sure family, friends, exercise, and other hobbies still have their place in your week.
2xx7 Responsible Gaming Tools
All of the following tools are available directly through your xx7 account. You do not need to call anyone or wait for approval – most can be activated in seconds from your account settings.
PHP Deposit Limits
Cap your deposits over any period you choose. Changes to raise your limit take effect after a 24-hour cooling period; reductions apply immediately.
Session Time Alerts
Receive an on-screen notification after a set number of minutes so you can decide consciously whether to continue or stop.
Cooling-Off Period
Step away for 24 hours, 3 days, or 7 days without fully closing your account. A short break often resets your perspective.
Self-Exclusion
Lock yourself out of xx7 for 30 days, 6 months, or longer. During self-exclusion, marketing communications are also paused.
How to activate: Log in to your xx7 account and navigate to Account Settings, then select Responsible Gaming. You can also email [email protected] and our team will help you set up any tool right away.
3Recognising Problem Gaming
Most players enjoy xx7 without any issues. But for some people, gaming can become a habit that is difficult to manage. The earlier you recognise the signs, the easier it is to get things back on track.
Ask yourself honestly whether any of the following apply to you:
- You spend more money or time on gaming than you originally planned, and this happens regularly.
- You continue playing to try to win back money you have already lost – chasing losses.
- Gaming is affecting your work, studies, or relationships with family and friends.
- You feel restless, irritable, or anxious when you are not able to play.
- You have borrowed money, sold belongings, or gone short on bills to fund gaming.
- You hide your gaming activity or the amount you spend from people close to you.
- Gaming feels less like entertainment and more like something you have to do.
If you answered yes to two or more of the above, we strongly encourage you to use xx7's self-exclusion tool and consider reaching out to a support resource. Gaming should add to your life, not take away from it.
4Protecting Minors
xx7 is strictly for players who are 21 years old and above. We verify player age during the account registration and KYC process, and we take underage access seriously.
If you share a device or household with anyone under 21, please take steps to ensure they cannot access your xx7 account:
- Never share your xx7 login credentials with anyone, including family members.
- Always log out of your account when you are done with your session, especially on shared devices.
- Enable the lock screen or biometric security on your mobile phone or tablet.
- Consider using parental control software on shared home computers or devices.
If you suspect that a minor has accessed or registered an account on xx7, please report it immediately to [email protected]. We will investigate and act promptly.
5Frequently Asked Questions
Common questions about responsible gaming on xx7, answered plainly.